Poi Rewards (“we,” “us,” or “our”) built the Poi Rewards app as an Ad Supported app. This SERVICE is provided by Poi Rewards at no cost and is intended for use as is.
This page informs visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service. By using our Service, you agree to the collection and use of information in relation to this policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to: Email address, Full name, Device ID, Payment account details (e.g. PayPal email, crypto wallet address). The information we collect is retained and used as described in this Privacy Policy.
Personal Data We Collect
Data collection and processing while delivering our Services may include:
User data (name, email, profile information)
Contact data
Payment and payout data (PayPal, cryptocurrency wallet addresses, gift card redemption details)
Referral program data (referral codes, referred user activity)
Content and usage data
Device and meta/communication data
Advertising data (ad interactions, impressions, clicks via ad networks)
How We Use Your Data
We use the collected data for:
Providing and improving the Service
Processing reward payouts and gift card redemptions
Managing referral bonuses and milestones
Sending notifications about rewards, tasks, and updates
Fraud detection and account security
Displaying relevant advertisements
Analyzing app usage and performance
Data Retention
We retain your personal data for as long as your account is active or as needed to provide Services. If you request account deletion, we will delete or anonymize your data within 30 days, except where we are legally required to retain it (e.g., payment transaction records, which may be retained for up to 5 years for financial compliance).
Log Data
Whenever you use our Service, in the case of an error, we collect data and information (through third-party products) called Log Data. This may include: IP address, device name, operating system version, app configuration, time and date of use, and other statistics.
Cookies
This Service does not use cookies explicitly. However, third-party code and libraries used in the app may use cookies to collect information and improve their services. You may accept or refuse cookies via your device settings.
Third-Party Services
The app uses third-party services that may collect information used to identify you. Links to their privacy policies:
Google Play Services — https://www.google.com/policies/privacy/
OneSignal — https://onesignal.com/privacy_policy
Google Analytics for Firebase — https://firebase.google.com/policies/analytics
Firebase Crashlytics — https://firebase.google.com/support/privacy/
AyetStudios — https://www.ayetstudios.com/privacy-policy
Timewall — https://timewall.io/privacypolicy
CPX Research — https://cpx-research.com/main/en/privacy.php
BitLabs — https://bitlabs.ai/privacy-policy
Playtime (adjoe) — https://adjoe.zone/legal/datenschutz.html
Reloadly — https://www.reloadly.com/privacy-policy
Singular — https://www.singular.net/privacy-policy
Payment Processors
Poi Rewards uses the following third-party payment and payout services to process withdrawal requests. When you use any of these services, your relevant account data is transmitted to the respective provider. Each provider is independently responsible for their own data processing.
PayPal — operated by PayPal (Europe) S.à r.l. & Cie, S.C.A., 22-24 Boulevard Royal, L-2449, Luxembourg. PayPal Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
Cryptocurrency Wallets (Litecoin) — transactions are processed on their respective public blockchains. Wallet addresses you provide are stored for payout processing.
Gift Card Providers (via Reloadly) — gift card redemptions are fulfilled through Reloadly and their partner providers. Available gift cards include Amazon, Google Play, Netflix, Spotify, Uber, Razer Gold, and PUBG Mobile. Redemption details may be shared with Reloadly and the respective gift card issuers as required for fulfillment.
All trademarks and logos of payment providers and gift card brands are the property of their respective owners. Poi Rewards is not affiliated with, endorsed by, or sponsored by any of these brands.
Playtime (adjoe)
Playtime is integrated with our app and allows users to earn rewards by playing third-party games. It collects device application usage data to recommend apps and calculate bonuses. For more information: https://adjoe.zone/legal/datenschutz.html
Singular (Mobile Attribution & Analytics)
Poi Rewards uses Singular for mobile attribution and ad campaign analytics. Singular collects device identifiers, advertising IDs, and app interaction data to measure the performance of our advertising campaigns and track app installs. This data is used solely for attribution and analytics purposes. For more information: https://www.singular.net/privacy-policy
Advertising
Poi Rewards is an Ad Supported app. Ad networks used within the app may collect data such as device identifiers, IP address, and ad interaction data to serve relevant advertisements. Please refer to the privacy policies of respective ad networks for details.
Referral Program
If you participate in our referral program, we collect and process referral codes, referred user registration data, and activity data necessary to calculate and credit referral bonuses. This data is used solely for operating the referral program.
Security
We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
This Service may contain links to external sites not operated by us. We strongly advise you to review the Privacy Policy of any third-party website you visit. We have no control over and assume no responsibility for their content or privacy practices.
Children’s Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided personal information, we will immediately delete it. Parents or guardians aware of such a situation should contact us at app@poireward.com.
Your Rights (GDPR & General)
Depending on your location, you may have the following rights regarding your personal data:
Right to Access — request a copy of your personal data
Right to Rectification — request correction of inaccurate data
Right to Erasure — request deletion of your personal data
Right to Data Portability — request your data in a portable format
Right to Object — object to certain types of data processing
Right to Withdraw Consent — withdraw consent at any time
To exercise any of these rights, contact us at app@poireward.com. We will respond within 30 days.
If you believe our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority in your country.
Account Deletion
You may request the deletion of your Poi Rewards account and associated personal data at any time by emailing app@poireward.com with the subject line “Account Deletion Request.” We will process your request within 30 days. Note that pending reward balances may be forfeited upon account deletion per our Terms and Conditions.
Data Processors
When sharing data with third-party processors, this occurs only on the basis of consent, legitimate interest, or legal obligation (including in compliance with GDPR §28 where applicable). Processors are obligated not to use your data for any purpose beyond what is assigned by us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You are advised to review this page periodically for changes. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date above.
Contact Us
If you have any questions or suggestions about this Privacy Policy, contact us at:
All rights reserved — Poi Rewards